Relevant topics in our Help Desk
may provide quick answers to questions you have.
Also, links to the topics relevant to the most frequently asked questions
are listed to the left.
If you want to check the Order Status,
make changes to your open order, or
update your account, please
sign into
Customer Account.
If you need further assistance, feel free to contact us by email.
Important Information:
- Whenever applicable, please write your order number
and the catalog number of the item. Also, for security
reasons, when sending us an inquiry about your order
or about your account details, please make sure to use
the email address you've added to your account.
In case your email has changed, please update it by
signing in.
- If you have anti-spam software installed, please make sure it does
not block or filter emails sent from our domain (cdjapan.co.jp).
Your email program may also have similar features. If you suspect
you're still unable to receive our emails after changing the settings
of these programs, please contact your ISP (Internet Service Provider)
to enable you to receive e-mails sent from our domain (cdjapan.co.jp).
CDJapan Customer Support: info
cdjapan.co.jp